Safestore Self Storage on Chalton Street near Euston is described by reviewers through a close-knit team, with Elizabeth, Adam, Lilly and Ashley named repeatedly for patient, detailed explanations of unit sizing, pricing and insurance, and for helping customers view several rooms before committing to a size. A summer camp business operating out of UCL credits Elizabeth with over two years of reliable support handling deliveries, and other customers praise competitive prices against nearby storage options. One reviewer describes a serious billing dispute after being told access would be charged daily rather than monthly, resulting in an unexpectedly high bill that the duty manager was unable to resolve. As a self storage facility in London, Safestore Self Storage holds a 4.8-star average from 391 Google reviews.
Reviews
4.8 / 5 · 391 totalSuper easy to access and staff at reception is always friendly. Lilly was really helpful especially :)
They helped me find the best available fare, bringing the price down from £110 to just £31. They were also friendly, professional, and polite. Highly recommended.
Don’t trust the sales staff. The woman who signed me up told me that when collecting my stuff that I would only have to pay for the days I had used. In fact, the contract she got me to sign was paid monthly, so I had to pay £100 for like 3 days of storage. When I explained this situation to the duty manager, he “couldn’t help me”. I got scammed, 100%. DEFINIETLY would not recommend.
Cheapest around the area. Great service. Very nice stuff, Thanks to Elizabeth. Highly recommend
Spoke to a representative called Ashley. He was really helpful and assisted us with all our questions and issues. He is a credit to the company!
I’ve always had the best experience with Safestore in different locations. Their teams are always very helpful and professional. Thank you to Lili and Elizabeth, which allowed me to view storages before choosing the appropriate size, and return boxes I didn’t need !
Adam was so helpful, got me moved in super quick and for an excellent price. Highly recommend