Vanguard Self Storage Soho, reached through the Q-Park car park in Chinatown with reception on Level -7, is described by reviewers almost entirely through its branch managers, first Bhupen and more recently Ben Asabere, both praised repeatedly for warm, informative and efficient service from initial enquiry through to move-out. Customers describe a clean, secure and centrally located facility that suits both business and personal storage needs in central London. Set against this strongly positive record, two separate reviews within a few weeks of each other describe one of the site's lifts breaking down for over a month, making the level -7 location difficult to reach, particularly for anyone with mobility needs, buggies or heavy items. As a self storage facility in London, Vanguard Self Storage Soho holds a 5-star average from 418 Google reviews.
Reviews
5.0 / 5 · 418 total"Really great service from Mr.Ben. Top guy. When we had some minor issues he stayed on to help make sure that we had the correct access we needed. Clean place, great service, fantastic location.
⭐⭐⭐⭐⭐ Excellent Secure Storage in Soho"I recently used Vanguard Self Storage in Soho and couldn't be happier with the experience. The facility is clean, modern, and extremely secure, which gave me complete peace of mind.A special shout-out to Ben for making the entire process, from booking to moving in, smooth and stress-free. His professionalism and friendly, helpful attitude set this place apart from other storage companies I've used. If you need storage in central London, this is definitely the place to go. Highly recommended!"
Best storage in central London! The Soho facility is incredibly secure, clean, and easily accessible. A massive thank you to the management team for being so accommodating and professional. Especially Mr.BEN The location is perfect, and the service is truly first-class."
Ben is really helping as he provided the best way to keep our storage well and he is really good guy to deal with the procedures of van guard .
I rented a storage unit yesterday and had a fantastic experience! A huge thanks to Mahmod for being incredibly helpful and professional throughout the entire process. He made everything so easy and stress-free. Highly recommend this place!
Extremely poor experience at Vanguard Storage Chinatown/Soho. The lift has not been working for over a month, which makes it incredibly difficult and frustrating to access storage units—especially if you have heavy items.
Paying your storage rent regularly every month isn't enough to get the lift fixed, which has been out of order for a month. One of the two lifts, used by dozens of customers and traders every day, has been broken for a month. Since there is only one working lift, long queues are inevitable, and naturally, that single lift breaks down too due to overloading. If you have a health condition, a small child, or a buggy, get ready for a tough climb from level -7 to the ground floor. It is a complete nightmare for traders. But that’s no problem—just make sure you never miss a rent payment.