Charlestown Self Storage

Great clean and spacious storage space. Easy parking outside to get stuff in and out. Useful trolleys for movement to and from the unit. Staff were very helpful. Great location.

I’ve had a really positive experience using this self-storage facility. From the start, everything has been smooth, straightforward, and well-organized. The site itself is clean, secure, and easy to access, which gave me peace of mind about leaving my belongings there. What really stood out, though, was the customer service—especially Abid, who was my main point of contact. Abid was consistently friendly, professional, and incredibly helpful. They took the time to answer all my questions, made sure I understood my options, and were always quick to respond whenever I needed assistance. It’s rare to find such reliable and attentive communication, and it made the whole process stress-free. I’d definitely recommend this storage facility to anyone looking for a safe and well-managed place, backed by excellent customer service.

We used this service in-between house moves. Fantastic professional service, very reasonably priced too!! We used the outside containers, which I must say I was a little concerned about for damp and things becoming too hot as our things were in storage for over 3 weeks. However I was very pleased that everything came out as it went in. I also loved that we were able to have access to the external unit 24/7, which helped us immensely with the stress of having to be out of our sold house and going into temporary accommodation to wait for our house to be finished. They were flexible on this situation, in case our house build was delayed further and agreed to charge us on a daily rate after the 4 weeks we had booked, which was a weight off for us. They were also very accommodating with us having our belongings spread everywhere while we packed up the storage unit, which I will add we managed to fit a 3 bed house belongings into and then also again when we came to move out!! There was no stress or pressure put on us which I am very thankful for. We were also given a really good positioned unit to ensure we had easy access with the van. I will defo use again and would absolutely recommend, Thank you so much for making this part of our not so simple moving process seamless, we are grateful.

Could not have been simpler as I haven’t done this before Everybody really helpful and good communication

Great location, excellent service from the staff, helpful and easy sign up, literally took 5mins and that was it, I had myself secure self storage unit to hand. Keep up the good work…

I’ve recently started using these guys to store my photobooths and its been amazing so far. The sign up process was quick and easy, and i was able to move in the same day. The site seems very secure and the 24 hour access for my container is really convenient. I’d definitely recommend these guys if you’re looking for storage.