Big Yellow Self Storage Reading, on Rose Kiln Lane, is described by reviewers largely through its team, with Karl named repeatedly for friendly, customer-focused service, alongside Atiqa (Atika), Toby and Luke for helping with sizing, paperwork and, in one case, physically assisting with unloading boxes from a truck. Customers highlight competitive rates for both short and long-term storage, including reviewers who have kept units for a year or more, and small touches such as hot drinks and biscuits offered while settling in. Reviewers consistently describe the process as simple and stress-free, with the whole booking, unit selection and move-in sometimes completed within a single visit. As a self storage facility in Reading, Big Yellow Self Storage Reading holds a 4.8-star average from 584 Google reviews.
Reviews
4.8 / 5 · 584 totalAbsolutely fantastic service from start to finish! Karl was amazing, friendly, welcoming, and incredibly helpful. He explained everything clearly, making the whole process so easy and stress-free. We were even offered hot drinks and biscuits, which was such a lovely touch and made us feel really looked after. I couldn’t fault the service at all. I would definitely recommend Yellow Storage to anyone looking for storage. Five stars isn’t enough, I would happily give more if I could. Thank you, Karl for making it such a great experience!
Amazing, friendly customer service! They were incredibly helpful with my load and even assisted me with moving my boxes, which I really appreciated. I would highly recommend their service to anyone looking for a reliable and supportive team.
Very good. Lots of storage options, I had no issues keeping my stuff here. Used for 2 years. Competitive rates
What a pleasure working with Karl and his team at Reading Big Yellow. Very customer friendly and helpful team leader
Very friendly service provided by Carl and throughly guided us through the process with a positive smile on his face.
Amazing experience super easy to set up and find what size storage you need. Reception was extremely helpful and answered all of our questions. Made moving out less stressful and will defo be coming back again!
Amazing staff, so helpful and understanding. Go above and beyond for you. Prices are great and service makes it all the more worth it. Will always use them for my storing and moving needs.