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Big Yellow Self Storage Reading

Big Yellow Self Storage Reading

4.8(584 reviews)See reviews ↓·Reading

What customers say

Based on genuine customer reviews

Straightforward, well-explained storage arrangements and a consistently warm reception are the threads running through the feedback for this Reading facility. Karl is singled out repeatedly for his patient guidance, welcoming manner and help in matching customers to a suitable unit size, while Luke also earns credit for his support. Reviewers describe the sign-up process as simple and stress-free, with staff going out of their way to assist with carrying boxes and loading belongings; refreshments offered during a visit are noted as a thoughtful gesture.

The range of unit sizes is described as plentiful, the premises as clean and belongings as secure, and those who stayed for a year or more speak of the extra space proving invaluable. Rates are called competitive and considered fair value for the service received. Household goods and moving-related storage feature among the uses described. The team's understanding approach and willingness to exceed expectations are highlighted, and queries are said to be answered thoroughly, leaving customers reassured about the safety of their possessions. Karl's customer-focused leadership and the welcoming attitude of the wider team remain the points most often returned to.

Big Yellow Self Storage Reading — Customer photo

Reviews

Reviews are taken from publicly available sources.

AS
Aaliyah Seville-Williams7 August 2026

Absolutely fantastic service from start to finish! Karl was amazing, friendly, welcoming, and incredibly helpful. He explained everything clearly, making the whole process so easy and stress-free. We were even offered hot drinks and biscuits, which was such a lovely touch and made us feel really looked after. I couldn’t fault the service at all. I would definitely recommend Yellow Storage to anyone looking for storage. Five stars isn’t enough, I would happily give more if I could. Thank you, Karl for making it such a great experience!

OO
Oyinkansola Odugbemi6 August 2026

Amazing, friendly customer service! They were incredibly helpful with my load and even assisted me with moving my boxes, which I really appreciated. I would highly recommend their service to anyone looking for a reliable and supportive team.

JT
James Tidman29 July 2026

Very good. Lots of storage options, I had no issues keeping my stuff here. Used for 2 years. Competitive rates

MK
Martin Koyabe17 July 2026

What a pleasure working with Karl and his team at Reading Big Yellow. Very customer friendly and helpful team leader

AC
anson costa26 June 2026

Very friendly service provided by Carl and throughly guided us through the process with a positive smile on his face.

B
Bella24 June 2026

Amazing experience super easy to set up and find what size storage you need. Reception was extremely helpful and answered all of our questions. Made moving out less stressful and will defo be coming back again!

AL
Alex Lerdon7 June 2026

Amazing staff, so helpful and understanding. Go above and beyond for you. Prices are great and service makes it all the more worth it. Will always use them for my storing and moving needs.

Self storage facilities in Reading compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Reading are compared.

RankProviderRatingReviewsOpen Sat.
1Now Storage Reading★ 4,9127Yes
2Wigwam Self Storage Reading - Storage Units★ 4,987Yes
3Big Yellow Self Storage Reading (this page)★ 4,8584Yes
4easyStorage Reading★ 4,76Yes
5Storage and Removals Group - Reading★ 4,743Yes
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday09:00–17:30
Sunday10:00–16:00