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Big Yellow Self Storage Manchester

Big Yellow Self Storage Manchester

4.9(371 reviews)See reviews ↓·Manchester

What customers say

Based on genuine customer reviews

Manchester self storage customers describe the units as spotless, protected and carefully kept, with access arrangements that feel straightforward. Several reviewers mention the help given when selecting a unit size, including suggestions about packing and moving that had not occurred to them beforehand, and the check-in procedure is repeatedly called simple and quick. Communication is a recurring theme, spanning courtesy calls before arrival and assistance on-site at check-in, with team members said to set out available options clearly.

Staff are named throughout the feedback: Danny is singled out for his attentive manner and for smoothing the process, Donna for taking time to clarify choices, while Amber and Stefan are also noted for a friendly and professional approach. The covered loading bay, keypad-controlled lifts and alarms, and free use of flat bed trolleys and hand pump lifts are described as practical touches. One account mentions that additional cover was taken for higher-value belongings. Questions are answered promptly and possessions stored with confidence, with the welcoming reception from the team a theme running through the accounts.

Big Yellow Self Storage Manchester — Customer photo
Big Yellow Self Storage Manchester — Customer photo

Reviews

Reviews are taken from publicly available sources.

RJ
Rebecca Jones28 July 2026

Brilliant experience with Danny. His customer service is 10/10. Explained everything perfectly. Storage is immaculate, thanks for making the process so smooth Danny!

M
MDmeridius10 July 2026

Couldn’t recommended enough, worked on a lot of commercial and domestic moves using Big Yellow and various other storage companies but this place takes the cake. Every member of staff is great, I personally use them for my own belongings, so should you! Very secure, convenient out of hours service, smiles all around.

T
Thomas5 July 2026

I recently started renting a self-storage unit and have been very impressed with the overall experience. The location is excellent and the facility is clean, secure, and well maintained. What really stood out was the level of service I received. From several helpful phone calls before move-in to the support we received on-site during check-in, everything was handled smoothly and professionally. A special thank you to Donna and the whole team for their outstanding customer service. They were consistently friendly, approachable, and extremely professional throughout the entire process. Highly recommended!

CB
Calypso Bressan12 June 2026

Absolutely brilliant service here from start to finish. From the first courtesy call from Amber to my first tour and smooth move in with Danny and Stefan, it really did feel like 5 star service.

FV
Falconetti Vincenzo30 May 2026

⭐️⭐️⭐️⭐️⭐️Fantastic experience - highly recommended! I stored my belongings at Big Yellow Self Storage in Manchester for two months and I couldn't be happier with the service. The facilities are clean, secure, and very easy to access. A special shoutout to Daniel and Stefan! They were incredibly helpful, professional, and friendly throughout the whole process, making everything smooth and stress-free from start to finish. If you nee storage in Manchester, this is definitely the place to go. 5 stars all the way!

MG
Maria-Joao Garcia30 May 2026

We had a great experience with Big Yellow Storage in Manchester. Donna and the rest of the staff were friendly, professional, and very helpful throughout the entire process. Donna took the time to explain our options clearly and made sure we found a unit that suited our needs. The facility itself was clean, secure, and well‑maintained, which gave me confidence storing our belongings there. Overall, excellent customer service and a smooth experience — we would definitely recommend this location.

DZ
Daniel Zezheng Jiang29 May 2026

Very friendly staff. Used their service for a few times, Donna and Stefan gave me a hassle-free guide on everything.

Self storage facilities in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Swift Secure Self Storage Containers Ltd.★ 5,016Yes
2Safestore Self Storage★ 4,9472Yes
3Access Self Storage Manchester★ 4,9468Yes
4Big Yellow Self Storage Manchester (this page)★ 4,9371Yes
5Student Storage Manchester★ 5,07Yes
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday09:00–17:30
Sunday10:00–16:00