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Safestore Self Storage

Safestore Self Storage

4.9(472 reviews)See reviews ↓·Manchester

What customers say

Based on genuine customer reviews

Storage units for home moves and business use are the core of what this Manchester facility provides, and reviewers consistently describe the process of securing one as quick and straightforward. The staff come in for particular praise, with Abdullah, Saida, Andrei and Aidan all named for taking time to explain options, answer questions and let customers decide at their own pace rather than rushing a signature. Several accounts highlight how problems were handled, from a heavy parcel carried to a counter to reminders when a payment fell due and advice on adjusting a contract towards its end.

The premises themselves are repeatedly called clean, secure and well maintained, with trolleys making it easier to move items in and out, and a parcel-sending service mentioned as useful for business customers. Pricing is described as competitive and fair, and communication before and after a booking is a recurring theme, whether by phone or in person. Customers who stored belongings while buying or selling a house note the reassurance of a straightforward sign-up and helpful staff on hand throughout the tenancy. The friendliness and patience of the team, and the ease of arranging a unit, are what reviewers return to most often.

Storage facilityWarehouse
Safestore Self Storage — Customer photo

Reviews

Reviews are taken from publicly available sources.

DR
Daniel Robertson17 July 2026

Cheetham Hill road branch, I had a parcel to send and Saida was very helpful and engaging in the whole experience. Made the whole process simple and effective from a business point of view. A credit to you.

SB
Sherique Brown14 July 2026

Very helpful and friendly staff! Quick and easy to sign up and arrange storage

JK
josh kohli23 June 2026

Amazing service from Abdullah. From initial quote to securing our storage unit he explained everything thoroughly and allowed us to take our time in making a decision. Would highly recommend this place, every member of staff we encountered was polite and very accommodating. Also, the price is competitive and this was the best value for us in Manchester.

AB
A Boogie22 June 2026

The young Asian gentleman at reception was an absolute lifesaver. He was incredibly polite, attentive, and professional throughout. He quickly understood exactly what we needed, helped us secure a great price, and went above and beyond to assist us during a very stressful situation. His kindness, efficiency, and willingness to help made a huge difference, and we genuinely appreciated his outstanding customer service. Thank you!

MO
Meredith Okwudiri28 May 2026

The staff here was super helpful and kind. I definitely needed some help while I was here and they helped me so much. Great staff members:)

LD
Lee Davies27 May 2026

Excellent service all staff really helpful and polite, just what I needed when buying a house. Reminded me of payments when due if I forgot with everything going on, gave advice on changing the contract I had near the end which was helpful, andrei and Aidan both really helpful thanks

RC
Rae Chin16 May 2026

Absolutely outstanding customer service. Very professional and helpful. Andrei and Naeem were wonderful. Definitely will use DHL again. Thx again

Self storage facilities in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Swift Secure Self Storage Containers Ltd.★ 5,016Yes
2Safestore Self Storage (this page)★ 4,9472Yes
3Access Self Storage Manchester★ 4,9468Yes
4Big Yellow Self Storage Manchester★ 4,9371Yes
5Student Storage Manchester★ 5,07Yes
Contact
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–20:00
Friday08:00–18:00
Saturday08:00–18:00
Sunday10:00–16:00