Big Yellow Self Storage Edinburgh, on Bankhead Avenue, is popular with students, several of whom praise Tracey for making move-in and move-out straightforward, alongside Gill and Mark for friendly, unhurried service and tea or coffee offered while paperwork is completed. Long-standing customers, including some who have stored with the branch for three to seven years, highlight smooth floors that make moving heavy loads easier, a fast lift serving upper floors, and a location close to the airport that suits those returning from time away. Reviewers consistently describe low staff turnover and a calm, organised site that eases the stress of a house move, with unit sizes adjusted smoothly as needs change. As a self storage facility in Edinburgh, Big Yellow Self Storage Edinburgh holds a 4.8-star average from 595 Google reviews.
Reviews
4.8 / 5 · 595 totalVery easy experience. Checked in a few months ago and just gave notice of moving out. Great option for student storage. Forgot to leave a review at the time but shoutout for Tracey for making the move in so easy!!
Big Yellow Storage is a good storage for students to store items. The facilities are well maintained, and the whole process was straightforward and overall quiet good. Tracey is super friendly and helpful, and took the time to answer my questions both moving in and out. Would recommend 😊
A fantastic service. Tracy and Mark were very helpful when sorting out storage options. Flexible and decent price. Sorted it for the next day. Would recommend!
Gill was great. Very friendly and professional! Made the whole process easy! The place is massive, lives up to it’s name!
Gill is super friendly and very easy to talk to, she made the whole process very seamless and easy! I recommend yellow storage for sure if you’re looking for the best prices available!
Really friendly and helpful staff and clean storage lockers. Tracey was really clear with my bill, helped me make sure my inventory was accurate and helped me find my locker. Great, well priced service.
Been a customer for 3 years and the service here is always top tier. Huge thanks to Gill for being so professional, friendly, and efficient. She is genuinely passionate about helping customers and made the process so much easier. Truly a 5-star experience!