Safestore Self Storage on Bond Street in Southampton is described by reviewers largely through John and Leo, named repeatedly for patient, informative phone and in-person support, including John's willingness to keep in touch over several weeks while a customer prepared for a delayed move-in. Customers consistently describe reasonable prices, an easy-to-follow layout for first-time storers, and staff who avoid selling a bigger unit than is actually needed. Several reviewers praise a quick, simple sign-up process suited to students as well as house-movers, with paperwork thoroughly explained before completion. As a self storage facility in Southampton, Safestore Self Storage holds a 4.9-star average from 523 Google reviews.
Reviews
4.9 / 5 · 523 totalThe staff is very helpful and friendly, the prices are reasonable, and the process and layout is very easy to follow! As a first time user of any storage facility, I was happily surprised at how easy they make it for you. Would recommend!
Amazing service really happy unit is very clean on arrival first time renting a storage unit and very happy Leo from southampton store was very helpful
During the process of moving house and sofa surfing, getting storage was one of the least stressful parts of this process, thanks to John! John was very helpful over the phone, super informative, and didn’t push me into paying for more than I needed. Easy to contact by phone and email, and everything was super quick and easy too! We aren’t using the storage yet, but hopefully the process is just as smooth as booking in!
Had a really good service from John was super helpful with my storage unit really appreciate him for the help. Made things super easy to manage.
Very very easy and reasonably priced, really friendly staff! John helped me out massively and was very kind!
Leo and his team at Southampton Quay are very helpful so far there has not been a problem they could not solve. The size of our unit is great for our needs. It's been a pleasure to work with them
The service at Southampton Quay has been amazing. The staff have helpful and the hours suit our needs.