Safestore Self Storage on Newport Road in Cardiff is repeatedly praised by reviewers for a quick, low-pressure sign-up process, with several describing the whole account-opening taking as little as five minutes. Staff named often include Justin, Rob, Michael, Jake and Vivienne's contacts Rob and Jake, credited with clearly explaining pricing structures for different unit and container sizes and giving tours of the building. Reviewers highlight a purpose-built store with high security levels, ample parking and a clean, well-maintained facility, with one long-standing business customer renting two units and praising the range of sizes and lack of sales pressure. Several mention using the branch to drop off DHL parcels, served efficiently by Justin. As a self storage facility in Cardiff, Safestore Self Storage holds a 4.9-star average from 1006 Google reviews.
Reviews
4.9 / 5 · 1006 totalAmazing staff. Friendly and police. Very informative First time using these guys. And I'm very impressed so far.
The service from both Justin and Rob has been fantastic. It’s great value and is a simple, easy process. Even the first visit and getting everything sorted in the beginning took 5 minutes max! It’s a clean and organised facility and I feel completely comfortable with trusting Safestore with my things. Thank you!
absolutely amazing service today and friendly staff, mike was an absolute pleasure and blast, helped us unlock a broken lock, big guns came out, cor blimey what a wad. overall couldn’t recommend any better. go lock it up with safe storage on newport road!
Rob and Jake were extremely helpful in setting up the account, showing us round and taking us through the pricing structure for different size units etc. They are a credit to the business
Michael was great in Cardiff newport road. he explained everything very clearly and politely. Very professional.
Excellent service and support from the safe store team at Cardiff Newport road. Very friendly and clearly explained the process of hiring container. This is a purpose built store & has extremely high levels of security. Many thanks to Justin & Michael for completing my transaction
I came to drop off a parcel. Instantly welcomed by Jake, what a lovely fella. Got to work straight away without wasting any time. Great customer service. I was out within 2 minutes. Thanks Jake for the amazing customer service.