Kangaroo Self Storage on Derby Road in Bootle, Liverpool, is described by reviewers, some of whom have used the branch on and off for up to fifteen years, as clean, secure and staffed by people who go out of their way to help, with Vicky, Shawnie and Mike named most often. Business customers mention a pallet pump truck and corridors wide enough to move pallets, while household movers describe lifts, discounts on the first few months and a referral reward scheme. One reviewer describes a frustrating weekend when an out-of-hours access code stopped working and the emergency line went unanswered, receiving only a small goodwill refund, and separately notes reduced weekend opening hours as inconvenient for working customers. As a self storage facility in Liverpool, Kangaroo Self Storage Liverpool holds a 4.8-star average from 175 Google reviews.
Reviews
4.8 / 5 · 175 totalVicky was brilliant, this is the first time we have used a storage locker and she made the whole process easy and reassuring! Already recommended to a friend who is looking for storage because of how straight forward Vicky has made it
I had an easy call with Mike to book my storage and when I got there Victoria was really kind and helpful. I'm happy with the booking and the storage facility is quite new and good quality.
Always clean and tidy whenever I move people into the units
Great customer service,and thanks Shawnie for always recognising my voice,just one thing..that bloody kangaroo song..!!..
We’ve stored at this branch in and off for the past few years, we don’t live local but always use this place due to the staff they are approachable, knowledgable and friendly.
It was my son who contacted Kangaroo Storage and was very pleased when he died I took over the payments for mt sons goods the units are very clean and have easy access the staff very friendly and helpful I certainly would recommend this firm many thanks
I've used this facility on and off for 15 years and it's always clean and safe, and the staff are extremely helpful and go out of their way to match you up with the facilities you need. They're also very kind, funny and down to earth, which is very much appreciated when you're in the middle of lugging stuff about for whatever stressful purpose.