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Vanguard Self Storage

Vanguard Self Storage

5.0(1141 reviews)See reviews ↓·London

About the company

Vanguard Self Storage is a trading name of Vanguard Storage Services Ltd, a privately-owned and family-run self storage company. Vanguard was formed in August 1964 to provide industrial moving and storage services. The family of one of the founding directors, Mac McCullagh, is still in charge today. Vanguard Holdings is the parent company of Vanguard Self Storage. Vanguard Self Storage offers a comprehensive and secure file storage service through its sister company, Vanguard Filebank.

Vanguard has been entrusted with the handling and storage of high-value treasures, businesses' machinery, and personal effects and heirlooms. Vanguard was involved with high-profile work such as erecting the Trafalgar Square Christmas Tree and facilitating the renovation of the Cutty Sark. Buckingham Palace called upon Vanguard's services. Vanguard's West London self-store opened in 2003. Vanguard's East London store opened the following year (2004).

Vanguard opened in Manchester in 2009. In 2016, Vanguard acquired W1 Self Storage in Oxford Circus. In 2017, Vanguard opened a new store in Soho. In 2019, Vanguard opened in Bristol and Victoria. In January 2022, Vanguard opened its latest store in Staples Corner. In early 2025, Vanguard opened its ninth store in Bath. Vanguard Self Storage provides self storage and storage units in East London. Vanguard Self Storage services East London, Canary Wharf, Isle of Dogs, Mile End, Poplar, Stratford, Millwall and surrounding areas.

What customers say

Based on genuine customer reviews

Vanguard Self Storage in East London draws consistent praise for the way staff guide customers through the whole process, from an initial site visit to choose a unit by size, floor and location to the final paperwork. Reviewers repeatedly name Joe Hayes, Kristina, Rasheed and Mike, describing them as friendly, patient and knowledgeable, and noting that questions are often answered before they are asked.

A handful of customers describe booking the wrong unit size and having it sorted out quickly and without fuss, while others highlight proactive calls before move-in and help that extended beyond normal closing time when movers ran late. The facility itself is described as spotless, protected and carefully kept, with straightforward access for picking up items and a layout that feels safe to visit alone.

Practical guidance on making the most of the available space comes up often, as does the quality of the packing boxes sold on site, which are reported to be sturdier than expected and reliable for long-distance transport. Documentation and account setup are handled efficiently, whether over the phone or in person, and the option to complete everything online is appreciated. Long-term container rentals of over a year feature in the feedback, with the same courteous, helpful service reported throughout.

Packaging Supply ShopStorage facility
Vanguard Self Storage — Customer photo
Vanguard Self Storage — Customer photo
Vanguard Self Storage — Customer photo
Vanguard Self Storage — Customer photo
Vanguard Self Storage — Customer photo
Vanguard Self Storage — Customer photo

Reviews

Reviews are taken from publicly available sources.

MS
Mansi Sharma20 July 2026

Kristina at reception on the day I moved out my stuff was very helpful and suggested me the right steps and went out of the way to stretch herself and work over closing time as my movers were running late. Had very good experience in the whole process. Appreciate the support provided. Thanks, Mansi

WS
waleed sherdil7 July 2026

Great experience with Vanguard Self Storage. Rasheed was incredibly helpful, friendly, and made the whole process quick and hassle-free. The facility is clean, secure, and well maintained. Highly recommend!

VR
Vicky Roberts4 July 2026

This was my first time ever using self-storage, so I was a bit nervous and honestly wasn't sure what to expect. From the moment I arrived, Joe Hayes and Rash made the whole experience so much easier. I'd actually booked the wrong size unit, but Joe sorted everything out quickly and without making me feel like I'd made a silly mistake. He gave really practical advice about the best use of the space and consistently went above and beyond to make the whole process as straightforward as possible. You can tell he genuinely cares about helping customers rather than just doing the minimum. Rash was also brilliant on reception! He was really friendly, welcoming and professional, and made me feel at ease straight away (the hot chocolate was an unexpected bonus too!). Moving and putting things into storage can be surprisingly stressful, but thanks to Joe and Rash it ended up being a genuinely positive experience. They're a real credit to Vanguard, and I wouldn't hesitate to recommend this branch to anyone :-).

LJ
liliana j22 June 2026

Storing my belongings here has been a thoroughly positive experience. The location is conveniently accessible whenever I need to collect something, and I always feel comfortable visiting alone. The staff have been friendly and exceptionally helpful from start to finish, a special thank you to Rasheed, Mike, and Joe.

IS
Igoris Sm14 June 2026

I had an excellent experience with this self-storage facility. The units are very clean, well-maintained, and easy to access. The level of customer service was outstanding from start to finish – professional, friendly, and always willing to help. Exceptional service and support throughout the process. They made everything simple and stress-free. I would highly recommend this facility to anyone looking for a clean, convenient, and reliable self-storage solution. Thank you, Kristina and Joe!

TB
Tongta Branding9 June 2026

I’ve had a really great experience storing my belongings here. It’s easy to get to whenever I need to pick up a few things, and I always feel safe coming on my own. The staff have been incredibly helpful and welcoming throughout, especially Kristina and Mike!

SK
Sofiia K22 May 2026

Absolutely amazing experience with Vanguard Self Storage. The whole process was smooth, professional, and stress-free from start to finish🤗 The team was incredibly friendly, helpful, and always ready to assist with any questions. The facility is very clean, secure, and well organised, which gave me real peace of mind while storing my belongings. Highly recommend this place if you’re looking for reliable storage with excellent customer service. Thank you, Joe and Mike for making everything so easy!

Self storage facilities in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Vanguard Self Storage (this page)★ 5,01141Yes
2Vanguard Self Storage Soho★ 5,0418No
3STORAGE CONTAINERS LONDON★ 5,04Yes
4North London Container Storage★ 5,02Yes
5North London Container Storage★ 5,01Yes
Contact
Working hours
Monday07:00–19:00
Tuesday07:00–19:00
Wednesday07:00–19:00
Thursday07:00–19:00
Friday07:00–19:00
Saturday09:00–17:30
Sunday10:00–16:00