Storage Giant Self Storage Nottingham, on Cyan Close, is repeatedly praised by reviewers for its team, with Michelle, Simon Powell and Nol named most often for calm, clear, friendly support, from first enquiry through to sorting a lost key by cutting a new lock without charge. Reviewers describe the site as clean and secure, with two large lifts and plenty of trolleys for loading, and mention using units for both personal belongings and office storage. One customer, part of an LGBT couple, specifically praised staff for making them feel welcome and safe throughout. Several long-standing customers have returned for a second contract, citing consistently excellent service across two to three years without any issues. As a self storage facility in Nottingham, Storage Giant Self Storage Nottingham holds a 4.9-star average from 295 Google reviews.
Reviews
4.9 / 5 · 295 totalAdele was amazingggg!! So welcoming and sweet and made moving into the unit so smooth! Really appreciative because moving out of my accommodation was originally so stressful, but now it’s been made so much better!
I have had an amazing experience with Simon Powell. He helped and guided me along every step of the way until I finished reserving my storage. Simon’s responses were also very very quick as well as his greatness at reassuring me. Thank you so much for your help Simon Powell, you have been absolutely amazing!
Storage Giant are really good at communicating. Plus the place is CLEEEAN . Big hats off to Nol, who made my experience feel like a big weight was lifted off when it came to ending my contract and opening up a new one with another person for the same unit. He was clear, understanding and positive with all that went on. I’ve been with them for a good 2 - 3 years and not had any issues.
I had an amazing experience with Michelle at Storage Giant Nottingham, who made the process smooth and efficient. I strongly recommend them for anyone looking for storage units. As a student I can confirm that they have made my moving process much easier.
Simon was very helpful, did go through all the options i needed and sent quotation by email with link to the chosen option which i am going to complete tonight. He also asked if i wanted a call back to close the booking if it was easier for me.
Amazing customer service from Michelle. I called panicking about possibly having lost my keys to my unit. She calmed me down reassured me that all will be ok. Michelle asked I hold the line, flowing this she confirmed they had a spare key to my unit and she can change the lock for us! Amazing support from Michelle, her manager needs to acknowledge her great customer service! Thanks again Michelle.
I made an enquiry online for a storage unit and got a follow up call from Simon, we confirmed how much I would be storing at the unit to confirm the best size and then he gave me my options for time and how much each would cost. He was very polite throughout the conversation and was clearly knowledgeable about the units, we discussed some concerns I had and he put my mind at ease, honestly he made my experience great. Fully recommend.