Orange Box Self Storage Ltd

Orange Box Self Storage Ltd was established in 2004 and serves domestic and business customers throughout Sunderland, Washington, South Tyneside and the surrounding area. The company previously operated out of the old Groves Cranes yard in Pallion and moved to a new site in September 2013 on Pallion West Industrial Estate.

The site has a Hi-Definition CCTV system, motion activated LED flood lighting, a keyfob controlled gate and barrier access system, and wide aisles for easy vehicular access. All containers are protected by Mul-T-Lock. The company has 121 20-foot containers and 70 10-foot containers built in 2013 and 2014. It offers personal and business self storage services.

Sunderland customers who have used Orange Box Self Storage Ltd repeatedly highlight the secure, dry and well-maintained nature of the units, with several describing the site as clean and easy to access. Reviewers often mention the helpfulness and professionalism of staff, with one person singling out a receptionist called Claire for being friendly and approachable, and another thanking Karl and the team by name for their assistance. The process of arranging a unit is described as straightforward, and the pricing is repeatedly called reasonable, with one customer noting that a flat rate applies rather than short-term discounts.

Communication by email and phone draws praise for being quick and transparent, and a theme running through the feedback is the confidence customers feel leaving their possessions on site, aided by the presence of security cameras. The business is used for house moves and longer-term storage alike, and reviewers describe the experience as professional from start to finish, with the well-maintained units and attentive staff standing out as the lasting impression.