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U Hold the Key | Self Storage - Sunderland

U Hold the Key | Self Storage - Sunderland

4.9(7 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

U Hold the Key | Self Storage - Sunderland has built a consistent reputation among its customers for straightforward container storage that is easy to arrange and secure to use. Several reviewers describe the process of setting up a unit by telephone as quick, with information clearly explained and payment and direct debit arrangements completed during the call, removing the need to visit in person. Reliability of access is another point that comes up often, with customers noting round-the-clock availability and a key fob system alongside gated entry and individual locks on each unit.

The containers themselves are repeatedly described as clean and weather-tight, qualities that give users confidence in leaving possessions for extended periods. One reviewer, storing a vintage car owing to insufficient room at home, praised the helpfulness of staff who advised on the correct container size, met them at the site and demonstrated how to operate the key fob. Practical assistance over the telephone, clear guidance before storage begins and a fuss-free experience are the themes that recur across the feedback, with the Low Southwick location also noted as convenient for access.

Storage facility

Reviews

Reviews are taken from publicly available sources.

PS
Paul Stevens19 June 2026

Good information, fast service, sorted out my unit over the phone very easy . Everything paid and direct debit set up over the phone . Good secure place fob given to get in and secure lock on unit . All in all five star seems

RA
Robert Adie14 August 2021

Private & secure storage facilities without any fuss.Excellent location.

MM
mel mole11 May 2021
GS
Georgie Sayer3 July 2020
JW
Jak Wells29 May 2020
NW
nicholas wright6 January 2020

Currently hiring a container to store a vintage car as I have a lack of garage space. Very helpful staff on the phone helped me get the right size container and I was met on sight and fully shown what to do and how to use the key fob. Container was nice and clean. Will continue to use them for the foreseeable future.

C
Chris4 January 2020

Good value, top quality weather tight containers, 24/7 access with a secure gate for safe storage

Self storage facilities in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Kangaroo Self Storage Sunderland★ 5,025Yes
2Sunderland Self Storage★ 5,07Yes
3U Hold the Key | Self Storage - Sunderland (this page)★ 4,97Yes
4BB Storage - Sunderland★ 4,85Yes
5Orange Box Self Storage Ltd★ 4,825No
Contact
+448003894319www.uholdthekey.co.uk/sunderlandCrown Road, Low Southwick, Sunderland SR5 2BS
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00