Now Storage, based at Grazeley Green outside Reading, is a self-serve container storage site where Emma and Sarah are named repeatedly for clear, efficient communication by phone and email, and reviewers describe CCTV, monitored security and a straightforward hire and cancellation process with no long tie-in. Customers praise reasonable, stable pricing, with one long-term user citing a monthly rate that never increased. One detailed review raises safety concerns about the remote site, describing motion-sensor lighting that reportedly failed to work at dusk despite being reported more than once, and an exit gate that requires drivers to leave their vehicle to enter a code; the reviewer says these points were dismissed when raised and moved their business elsewhere as a result. As a self storage facility in Reading, Now Storage Reading holds a 4.9-star average from 127 Google reviews.
Reviews
4.9 / 5 · 127 totalEasy to access and plenty big enough and clean. Good instructions sent. Reasonable price too.
Great value for money, not far from Reading. Self serve but very easy to use and secure. Would definitely recommend.
The whole process of renting a storeage unit was quick and easy, the team were very helpful, and answered all our questions prior to completing the hire
This is my first time using now storage ive been helped by a girl called Emma from customer support. She has been very helpful and polite in helping me get to the bottom of renting a storage container on short notice , its been refreshing to deal with someone such as Emma. 5* for her.
I had a great experience with this storage company. I called yesterday and everything was handled quickly, smoothly, and very efficiently. The team was helpful and made the whole process stress-free from start to finish. The pricing was very reasonable, and the level of service I received exceeded my expectations. It’s clear they value their customers and aim to make things as easy as possible. The facility also feels very secure, with monitored CCTV and good on-site security, which gave me extra peace of mind when storing my belongings. Overall, I’m really pleased with the service and would definitely recommend them to anyone looking for reliable and affordable storage.
Very happy with the storage and service. Contacted them by phone and asked to look round before committing, they were more than happy to accommodate. The storage location itself is easy to access, secure and clean. Price was cheaper than other nearby alternatives and easy to cancel when no longer required.
I previously wrote a glowing review about Now Storage, but after four months, I am leaving their business as my thoughts and experiences have changed. I am a very senior security practitioner, in cyber, personnel, physical and estate. With this in mind, I made one suggestion to deepen the safety and security of this very remote site. Which was twice dismissed as they dont do it at any of their other sites. As a person departing the site, you have to get out of your vehicle to put in your code to get the gate to open to let you out. This is an attack point. As a person alone, I would be subjected to being attacked without any form of support. Although there is supposedly 24/7 security, it would take too long to get to the site to save me if there was an emergency. Secondly, I have been on site after 1600 in the winter and some of the motion-detecting lights didnt come on. Despite an email I was told they were checked and would come on when it got dark and I moved around. It was pitch black and I was carrying stock into the container. I came back a second time after I was told they would check and it still was non functioning. So I made a video after I was told I was mistaken again. With these two incidents in mind and the length of time the "24/7" security would take to arrive, my wife has refused to be onsite when dusk falls. So, I have moved to another company who have onsite security and lights on 24/7. This was a terrible disappointment to me as they were only 4 miles from my home. But if they dismiss the security of their own site so easily, then they will not get my money.