Kangaroo Self Storage Sunderland

Kangaroo Self Storage operates a self storage facility in Sunderland. The facility offers business, student, and household storage, with unit sizes ranging from 15 sq ft to 300 sq ft. Outdoor parking bays are available for cars, vans, or trailers. Offices for 1-2 people are offered with Wi-Fi and other facilities. The site has 24-hour CCTV-protected units with regular staff patrols. Security features include perimeter fencing, PIN code access, and intruder alarms.

Free trolley and forklift use, customer parking, and packing supplies from an on-site box shop are provided. Business solutions include document shredding, preferential rates on Enterprise car club, and office space. Same-day storage is available if space is available. A 10% lowest price guarantee and discounts for long-term storage are offered. Customers can change to a bigger or smaller unit anytime. Bulk space is available for pallet storage or large equipment storage.

Items not allowed include living things, hazardous materials, perishable goods, and illegal items. The facility is located on Wessington Way on the main route connecting Sunderland city centre to the A19, around a 10-minute drive or bus ride from the University of Sunderland, around 25 minutes from Newcastle Upon Tyne, roughly a 4-minute drive from Hylton Castle, around 6 minutes away by car from Southwick, and approximately a 17-minute drive from South Shields.

Office tenants and storage users in Sunderland repeatedly single out Dan and Jay for praise, describing both as approachable, knowledgeable and quick to help. The setup process is commonly described as straightforward, with units shown and arrangements finalised swiftly, in some cases within an hour of first enquiry. More than one review highlights that staff explain options clearly and answer questions thoroughly, without applying the sales pressure encountered elsewhere. Knowledge of unit sizes and the space required for particular loads comes up often, and the team is said to adapt arrangements when circumstances change, including for customers facing financial difficulty.

Cleanliness, security and the general condition of the premises are noted as strengths, with the site described as well maintained. Communication before and after letting receives consistent mention, as does the speed and professionalism with which problems are handled. The atmosphere is described as welcoming, even community-minded, with small touches such as refreshments offered during visits, and the friendly presence of a dog on site. Practical help with moving items in and choosing suitable units rounds out the accounts.