Bootle-based FILESAFE Document Storage Solutions Limited provides archive and storage facilities, and the feedback left for the business reflects a service that has satisfied most of those who used it, with two of the three reviewers awarding top marks. Communication and customer service come in for particular praise, with one account describing a smooth process from the initial enquiry through to completion, supported by quotations considered competitive. The same reviewer expresses a strong willingness to use the firm again. A short but positive note highlights the quality of the staff, describing a good company with good people.
The third review, by contrast, is sharply negative, rating the service at the lowest level and questioning whether stored files were kept securely, though it offers no detail about what went wrong or when. No named member of staff appears in any of the accounts, and none of the reviews refers to specific storage methods, collection arrangements or retrieval procedures. Across the three accounts, then, the recurring theme is personal service and communication, with isolated dissatisfaction centred on the security of documents held in archive storage at the Bootle site.
