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Edinburgh Self Storage Jenners

Edinburgh Self Storage Jenners

4.5(124 reviews)See reviews ↓·Edinburgh

What customers say

Based on genuine customer reviews

Households relocating overseas, clearing a flat or simply needing somewhere to keep furniture between moves feature strongly among the customers of this Edinburgh storage facility, and their feedback centres on how straightforward the arrangement proves to be. The team is described as knowledgeable about sizing a unit, giving a personal tour of the space and explaining everything clearly, while booking online and checking in are said to run smoothly and flexibly.

Sian receives particular praise, and the courtesy of the wider staff is a recurring theme, as is the way enquiries are answered promptly and followed up at sensible intervals, including when plans changed and a booking was no longer required. Reviewers note the building is clean, dry, tidy and well lit, with plenty of parking, and furniture stored over long periods is reported to emerge just as it went in. Rates are regarded as competitive, with introductory offers adding value, and the packaging and boxes sold on site are considered sturdy. Even long-term users describe being accommodated and kept informed throughout.

Packaging Supply ShopStorage facility
Edinburgh Self Storage Jenners — Customer photo
Edinburgh Self Storage Jenners — Customer photo

Reviews

Reviews are taken from publicly available sources.

PG
Peter Gauld3 July 2026

Super helpful and friendly team, knowledgeable in helping to size units. Inside the storage building is tidy, clean and well lit. A first class experience.

VS
Victoria Strachan30 May 2026

I used Edinburgh Self Storage (Jenners Depository) when moving back to Australia but not quite ready to ship everything. All the staff were so helpful, kind and accommodating. I kept a whole flat's worth of belongings there for just over 2 years and it was all perfectly safe and secure. I'm forever grateful and would highly recommend.

AC
annemarie cheadle15 January 2026

First experience of Edinburgh Self storage Jenner's has been positive so far. Easy to book online and a smooth, simple check in process. Personally shown around the unit and everything explained. It has made the process so much easier. Thank you.

MH
Majid Heydari9 March 2024

Wonderful service, great facility, and much more innovative use of space than others in my honest opinion. Great Job to Kamila who was super friendly and provided top-notch service with a smile.

CW
chloe walker25 January 2024

Had a great experience here. Moving was so stressful but they made it surprisingly easy. Really friendly and helpful staff and it was very simple and flexible to book. On the day we were moving stuff in it was a very quick and easy process and the price was great. The actually facility is clean, dry and loads of parking spaces. Thank you! Will definitely recommend and use again.

NN
nick nolan24 January 2024

Really disappointed with this place. Stored a lot of my parents stuff here after they passed and 2 very expensive pieces of furniture were severely damaged by mould from one of their containers. Although they responded quickly to my complaint and insurance claim (which was dismissed out of hand) the pieces are ruined and of course were of huge sentimental value. They did have 2 young guys come round and spray and wipe them down ( as they put it as a good will gesture ) but they are ruined and can’t use them anymore which is pretty upsetting given they were left to my by my parents. I have tried to follow up with them but am now just being ignored. Very poor given how much I paid to store the items over a 3 year period. I would urge caution to anyone using this business and check their containers regularly as some clearly have damp/ mould issues.

RW
rob wor29 April 2021

Customer for over 8 years, they've always been friendly and accommodating. And when I had some difficulties, they were understanding, helpful, and good communicators. The storage is dry & safe, with excellent facilities. Thanks guys, my furniture looks like the day I left it.

Self storage facilities in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Store & Go Self Storage★ 5,037Yes
2Safestore Self Storage★ 4,9511Yes
3Kerr's of Edinburgh - Self Storage★ 5,05No
4Storage Vault Self Storage Edinburgh★ 4,821Yes
5Big Yellow Self Storage Edinburgh★ 4,8595Yes
7Edinburgh Self Storage Jenners (this page)★ 4,5124Yes
Contact
+441313377277www.edinburghstorage.co.ukThe Jenners Depository, 140 Balgreen Rd, Edinburgh EH12 5XQ
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday09:00–16:00
Sunday11:00–15:00