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Big Yellow Self Storage Cambridge

Big Yellow Self Storage Cambridge

4.8(373 reviews)See reviews ↓·Cambridge

What customers say

Based on genuine customer reviews

Straightforwardness from first enquiry to final move-in is the theme that runs through feedback on this Cambridge self storage facility. Customers describe pricing and terms being set out clearly, with no hidden fees, and several mention staff helping to estimate the right unit size for the items involved, switching between sizes when circumstances change. Named team members recur: David is praised for friendly check-in and for resolving a billing query as branch manager, Aneta for patient advice on square footage and charges, and Josh for welcoming a late arrival and working through the necessary steps without fuss.

Reviewers also highlight practical touches such as large trolleys, a lift that makes moving items quicker, well-kept and tidy premises, and useful items sold on site. Refunds for unused booked time and a transparent approach to charges come up as evidence of fairness, and a number of accounts describe a comfortable, unhurried experience during sizing and check-in. Storage of a three-bedroom flat’s contents while customers searched for permanent housing features among the accounts, with an upgrade from 50 to 75 square feet arranged quickly on moving day.

Big Yellow Self Storage Cambridge — Customer photo
Big Yellow Self Storage Cambridge — Customer photo
Big Yellow Self Storage Cambridge — Customer photo

Reviews

Reviews are taken from publicly available sources.

SM
Sheena Mali8 September 2026

Super helpful and easy service to use!! Everyone I’ve communicated with has been really great. Thanks to David and Danny for getting me checked in :)

SK
Sarah Kasas9 August 2026

David’s awesome as was Nadir who checked me in. Easy access, easy check in and out and very secure and clean location

JR
Jay Rav2 August 2026

Fantastic service, easy check in and clear terms. David was friendly and very helpful to get things set up. Would really recommend for anyone needing storage!

SL
Serena LAU20 June 2026

Everything is well-organised, and the registration process is simple and clear. Nadir is professional and patiently explained everything. It's a really nice and safe place.

KS
kristina smith10 June 2026

I was very happy with my experience. The pricing and all the steps were clearly explained. Creating the account online with smooth (best done on a laptop I think.) I recommend taking screenshots of your memorable word and maybe the password too during the process. When I arrived on site, everything was explained clearly. The man at the front desk escorted me to my rented space, explaining each part of what I needed to do. He made sure I could use my padlock, showed me where the toilets are and offered good advice. I am very happy with my choice.

WJ
William Jordan13 April 2026

Wonderful experience, was given a tour, got a refund for not using the full booked time, very transparent, sold useful items at the location, no hidden fees, well maintained and tidy. Can 100% recommend using this service.

A
A.B.2 April 2026

lovely experience. Aneta was very informative in estimating which storage ft square i needed based on the items i had and was very patient with me in explaining the different charges. definitely a comfortable experience!

Self storage facilities in Cambridge compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Cambridge are compared.

RankProviderRatingReviewsOpen Sat.
1MegaStorage Self Storage★ 5,039Yes
2Greenlock Self Storage Ltd★ 5,030Yes
3Bounce Luggage Storage - Cambridge★ 4,851Yes
4Pickfords Self Storage★ 4,860Yes
5Big Yellow Self Storage Cambridge (this page)★ 4,8373Yes
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
Saturday09:00–17:30
Sunday10:00–16:00