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Safestore Self Storage

Safestore Self Storage

4.8(574 reviews)See reviews ↓·Leeds

What customers say

Based on genuine customer reviews

Storage units, packaging materials and warehouse space form the core of what customers describe, and the experience that emerges most consistently is one of an uncomplicated, well-organised service. Reviewers frequently point to how fast the paperwork comes together, with accounts opened shortly after a first enquiry and quotes that were seen as competitive. Guidance on choosing the right unit size and storage method features regularly, including for students needing somewhere to keep belongings between tenancies, where goods were placed on a pallet and then wrapped, moved and secured by the team.

Junaid and both members of staff called Barbara are named often for a warm manner, prompt answers to questions and the small touch of recalling people by name. Units are described as clean and secure, and the sign-up system as clear and reassuring, including for a customer arriving from abroad who wanted the delivery arrangements spelled out. A move-in date changed at short notice was handled smoothly, and a house move arranged in a hurry was made calm rather than chaotic. Efficiency, responsiveness and helpful advice run through the accounts from first contact onwards.

Packaging Supply ShopStorage facilityWarehouse
Safestore Self Storage — Customer photo
Safestore Self Storage — Customer photo

Reviews

Reviews are taken from publicly available sources.

NT
Nigel Toppin5 August 2026

I visit this store regularly to make my DHL international deliveries and most of the times I’m served by Junaid and Barbara who are always incredibly helpful, polite, and efficient. They made the entire shipping process quick and stress-free. Highly recommend this store for its fantastic customer service!

LD
lawi dara28 July 2026

I had a great experience using this self-storage facility. The staff were incredibly kind, welcoming, and always happy to help with any questions I had. The units were clean, secure, and easy to access, which gave me peace of mind knowing my belongings were safe. The whole process was simple and stress-free from start to finish. I would definitely recommend this self-storage to anyone looking for a reliable, friendly, and well-maintained place to store their items. Thank you for the excellent service!

SS
Sas Sas25 June 2026

Really good and quick customer service, super easy to set everything up. Straight forward system and secure. Friendly on the phone and super helpful and responsive with helping me set up the account.

HK
Honor Kitson24 June 2026

Very efficient and easy to use service! Used to store uni items in between tenancies- team was incredibly helpful in providing advice about which unit/storage method to use. Ended up with a palette which was a generous size. All we had to do was put our items on it and they took care of wrapping/moving/securing which was really useful and sped up the process. Would recommend (especially if a student looking to store items)!

AI
Azra iqbal21 June 2026

Had a great experience at this store. Junaid was very polite & helpful. Offered a competitive quote & got signed up straight away hassle & stress free. Thankyou for your assistance Junaid ☺️

M
MA78601 June 2026

Absolutely STARS!!! Junaid and Barbara are so helpful, and always willing to help. Can’t get any better service from these guys… they tick all the boxes. I’d highly recommend Safestore York Rd, just because of these two absolute gems. Keep up the great customer service guys, and keep smiling. 😊

MK
Michael Kelly31 May 2026

Dead easy to set up. Went down a couple of weeks before we needed the unit and had a tour to get a feel for the sizes of the unit to make sure we were getting the right one. No deposit was a great bonus as saving as much as possible when moving house is great. Junaid, the manager, is a great and friendly guy; little details like remembering your name when you come down, even if you’re only dropping stuff off, are a welcome touch. Onsite facilities like trolleys for boxes and pallet jacks make everything much easier to unload. The security of the facility seems great too, with lots of CCTV everywhere, so it gives you good peace of mind leaving your belongings in the unit. Inside the reception, there are lots of essentials when packing at reasonable prices too. We signed up and got a £15 voucher for boxes, etc., and a free padlock, just making everything even easier for us. If you’re looking for a storage unit long-term or short-term, then I can’t recommend them enough; they have great spaces and are not overly pushy on sales, which can often put me off somewhere.

Self storage facilities in Leeds compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Leeds are compared.

RankProviderRatingReviewsOpen Sat.
1Centurion Self Storage Ltd★ 5,026Yes
2Elland Road Storage LTD★ 5,014Yes
3McCarthy's Storage World Cross Gates★ 5,013Yes
4McCarthy's Storage World Leeds★ 5,09Yes
5Safestore Self Storage (this page)★ 4,8574Yes
Contact
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–20:00
Friday08:00–18:00
Saturday08:00–18:00
Sunday10:00–16:00