Kelly's Records Management

Kelly's Records Management was founded in 1937 by two Irish brothers who bought land in Guildford to establish the company's first warehouse. The family ethos remains part of the company culture. The company is ISO certified and compliant, a Certified B Corporation, and a member of the Self Storage Association United Kingdom. It provides document storage, tape storage, heritage storage, will and deed storage, document scanning, digital mailrooms, medical records scanning, shredding and IT asset disposal.

It serves industries including social services and governance, government, telecommunication, education, infrastructure and development, construction, architecture, health and wellness, medical, pharmaceutical, service and hospitality, hotels, and restaurants. Its service area includes London, Surrey, Hertfordshire, Buckinghamshire, Bedfordshire, Berkshire, Hampshire, Kent, East Sussex, Oxfordshire, Cambridgeshire, and Essex. Since 2010 it has raised over £800,000 for local charities in London and Surrey.

Businesses seeking archive storage and records management in Sunderland repeatedly highlight the helpfulness of the team, with Joley, Jacqui, Issy, Jake Wood and Barry among those named in accounts. More than one customer describes a smooth account setup and prompt replies to queries, noting that explanations are given clearly and without jargon. A recurring theme is reliability and punctuality: drivers collecting and delivering boxes are described as friendly, polite and dependable, with requests handled quickly and efficiently.

Reviewers often mention the willingness to accommodate specific business needs, including jobs taken on at short notice, and one account recalls expert packing that put a nervous team at ease when fitting everything into containers. Long-standing clients speak of a relationship spanning more than a decade, while newer ones praise the speed of email responses and the patience shown with minor questions. The tone across the feedback is warm and personal, with staff credited for going beyond the immediate query and thinking ahead to keep operations running smoothly, particularly when sorting out a storage difficulty for a workplace.