Extra Space Self Storage Kings Heath

Extra Space Self Storage has over 40 years of experience in the self storage industry. The company was founded in 1983 by Alastair Caldwell and is a family-run business. It operates four locations: two in North London and two in Birmingham, and is a member of the Self Storage Association. The Kings Heath facility offers self storage units ranging from 10 sq ft to 250 sq ft, with covered loading bays and fully insulated and ventilated external drive-up units.

It provides individually alarmed units, 24h CCTV, and pin coded site access, along with humidity-controlled and temperature-measured storage units. The facility includes a retail and crate hire shop in store and offers an e-sign contract option. Extra Space Self Storage provides personal self storage, business storage, furniture storage, student storage, moving storage, and office equipment storage.

Cleanliness, security and helpful staff emerge as the themes that dominate feedback for this Kings Heath storage site. Reviewers repeatedly highlight how spotless and well maintained the facility is, with several noting that the tidy, organised condition of the units and communal areas made leaving belongings there feel comfortable. Security comes up often too, with customers mentioning cameras, electric gates and controlled access as reasons they felt their possessions were safe.

The team receives consistent praise, and Husam and Harfana are singled out by name for their courteous, professional manner. Customers describe being walked through the process from the outset, with staff taking time to explain how everything works and making the experience smooth and stress-free.

Long-term users speak of storing items over a number of years and continuing to return, while others remark on the ease of getting in and out whenever needed. Fair pricing for the space provided is another point raised, alongside the convenience of the location for those based in the area. The welcome given on arrival, the willingness to answer questions and the general level of care shown towards customers' belongings round out a picture of a facility where service and upkeep are taken seriously.