Secure Data Management

Secure Data Management is a records management company based in London that has offered records solutions for over 30 years. It provides records storage for over 100 boxes and essential storage for less than 100 boxes. It also provides secure shredding and scanning services. The company holds a UKAS accredited ISO Management System, including ISO 9001 Quality Management, ISO 14001 Environmental Management, ISO 22301 Business Continuity Management, and ISO 27001 Information Security certifications, and is the only independent records management company to hold and constantly retain this combination of ISO certifications.

Its facilities are perimeter-gated, ex-MOD compounds with 24/7 video surveillance, intruder detection and airside access control. It provides document retention advice to identify archives not needed to retain, reducing costs and complying with GDPR.

It offers next day delivery via a fleet of Secure Data vans, with emergency retrievals within 4 hours. Items are barcoded and tracked with every movement from offsite storage facilities to/from client offices. A secure customer portal is provided for entering new files and boxes, retrieving files and boxes, and managing retention policy. Dedicated account managers are based in facilities, not call centres. The facilities are equipped with the latest security, fire, alarm and CCTV systems.

Helpfulness and professionalism run through nearly every account, with clients returning over multiple years and describing a consistently smooth experience. Reviewers often highlight the precise attention given to complex rush orders and to the organising of files, noting that unexpected snags were absorbed without any sign of stress. Clear, upfront pricing appears alongside praise for friendly staff who make account setup efficient. Speed of collection is another theme, with documents gathered from London offices quickly after a request, sometimes on the following working day, and updates provided at each stage.

The firm handles document storage alongside data recovery, and its storage facilities accommodate everything from a single room of paperwork to long-term commercial archives. The free pickup service and the sense that queries are answered promptly reinforce the positive impression, and the team's calm handling of logistical challenges is mentioned by more than one client. Reliability and a genuine willingness to help are what reviewers underline most, drawing particular notice for the way complicated requirements are met without fuss.