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Go Store Self Storage Stoke

Go Store Self Storage Stoke

5.0(214 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Cleanliness, security and approachable staff recur most often in accounts of this Stoke-on-Trent storage site. Reviewers often mention modern, well-kept units that feel bright and tidy, with app-controlled doors and lifts reinforcing the sense of safety for belongings left on site. The team, among them Laura, James and Andrew, is regularly described as friendly and patient when helping customers settle on the right unit size for a house move or long-term storage.

Reviewers describe being shown around several units and given clear explanations of pricing and insurance options, with the process often quick enough that some reserved on the day of their first visit. Practical details come up frequently: trolleys and lifts simplify loading, vehicles can pull up close to the doors, and complimentary van hire featured as part of an introductory offer.

A removal company has also stored goods at the site and found it well suited to its work, a point that underlines how the facility copes with both household and trade requirements. Customers moving from other parts of the country, unable to visit beforehand, describe the same reassurance once their belongings arrive, and the family-run character of the operation comes through in the welcome people receive on each return visit.

Go Store Self Storage Stoke — Customer photo
Go Store Self Storage Stoke — Customer photo

Reviews

Reviews are taken from publicly available sources.

SC
Sharon Cooper (Sharon)28 July 2026

I can’t recommend this storage company highly enough. Andrew and Laura have been absolutely brilliant from start to finish. They’ve both been so friendly, helpful and accommodating, and nothing has ever been too much trouble. Moving house is stressful, but they’ve made the whole process so much easier. Thank you both for all your help – I really appreciate everything you’ve done.

K
K14 July 2026

I had a great experience with Go Store. James was so helpful in getting the right solution for me for long-term storage. I moved up from down south and wasn't able to visit Go Store beforehand but the storage unit is great, clean, well-maintained and I have no worries about my stuff being safe and secure. My removal guys came up the day before and said how helpful everyone was, how easy it was to get everything to my unit (trolleys available and a large lift) and what a good storage place it was. I've been a couple of times and it's an easy to use system with people in the office if you need any help. I couldn't recommend more.

LF
Laura Francis14 July 2026

Go store have been a massive help during a very stressful time for me recently - a last minute and unexpected move meant I had to find somewhere for my belongings in a 2 bed house to now fit in a 1 bedroom house share. The same day of visiting the lock up, to viewing a storage unit and sitting down with the friendly team, I was able to feel there was some hope and some of the stress had been lifted. The team are always friendly every time I visit the unit, know my name and ask how I am. I feel that my belongings are kept safe with the ease of the app, and monitored security. Thank you ☺️

RC
Rebecca Carter (Beccy)7 July 2026

Not having used a storage unit before I wasn't sure what to expect. Andrew, front of house, was very chatty and nothing was too much trouble. The owner, who was visiting, again polite and personable. This is a family owned place that is clean and user friendly at a fair price. For someone who needs long term storage I am glad I picked here

AS
Andy Smith3 July 2026

Fantastic facilities and fantastic staff. The app is easy to use and the storage areas are spotlessly clean. The staff - particularly Andrew and Miss Jackson (oooo) are friendly, polite and make a great cup of coffee. Can’t recommend this facility highly enough! Thanks guys 🤩🤩

SB
Samantha Brown29 June 2026

We recently used Go Store Self Storage while moving house, and honestly, it was a massive help. The unit was clean, spacious, and very secure, which gave us complete peace of mind during what was a stressful move. The team were brilliant from start to finish – friendly, welcoming, and always happy to help with anything we needed. Nothing was too much trouble, and their customer service really stood out. We'd highly recommend Go Store Self Storage Stoke to anyone needing storage, and we'll definitely use them again if we ever need extra space. Thanks again to Laura, Andrew and James for making the whole experience so easy!

EJ
Ethan Jury24 June 2026

Best storage facility we have ever been in! From the get go we arrive and are instantly greeted, shown around, and given the locks. The storage units are clean and have so many different sizes. As a removal company a good storage facility is the make or break for some jobs, and Go Store today made our job so much easier. If you need a self storage facility in Stoke-on-Trent this is your company! Family run too which is super cool😎 cheers guys💪

Self storage facilities in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Go Store Self Storage Stoke (this page)★ 5,0214Yes
2SureStore - Self Storage Stoke★ 5,096Yes
3U Store U lock Self Storage Stoke-on-Trent★ 4,9176Yes
4Armadillo Self Storage Stoke★ 4,8298Yes
5Pink Self Storage Stoke-on-Trent★ 4,7315Yes
Contact
+441782444644www.gostore.co.uk/location/stokeAlan Alfred Ave, Fenton, Stoke-on-Trent ST4 3FL
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
Saturday09:00–16:00
Sunday10:00–14:00