Big Yellow Self Storage Portsmouth

I joined in 2020, I leave today, 2026. In my experience I've had nothing but great experiences. The staff are friendly, helpful, kind, approachable with the ability to solve any issues. They go above and beyond for anyone's needs. I've been treated more than fairly throughout my experience. Big yellow storage is the only company I will use if ever I need it again!! Great staff, great company!! Thank you for everything you have done and helped me with!! Sad to go!! Big love to Cheryl, Rob and the team. Good luck to you all in the future!! Tara Xx 😘

Everyone I spoke to, in person and on the phone, were extremely friendly and helpful. It's one of the services you never know you might need. When you do, it's really nice to have kind people to help with a smile on their face. I would recommend them a million times!

We are traveling on holiday and desperately needed to store some of our luggage. We called Big Yellow and I spoke to Robert who gave his lots of options and began the paperwork. When we arrived he showed us the unit where we immediately stowed what we needed and we were in and out in less than 15 minutes. Being international guests we had no idea for the service would be like but we were greatly pleased. Robert did a great job from start to finish we would not hesitate to recommend his store to anyone. Everything was fantastic.

I had such a fantastic experience at this storage unit! The customer service was absolutely top-notch – everyone was so helpful and friendly. It really made the whole process super easy and stress-free. Highly recommend!

Jim and the other guy who was on duty on the 4th july were lovely. Jim made transition for easy as I was in a vulnerable situation on arrival. But explained everything to me clearly and my belongings are safe and I feel reassured that my items are safe

The staff member I interacted with was extremely professional, polite, and friendly throughout,their attitude and customer service were excellent. They handled everything efficiently and made the experience very pleasant. Please pass on my thanks to the team.

The process was very smooth and Rob especially was very helpful and informative. He led us through everything and made us feel comfortable and made sure we understood everything.